Can I track my Roses Only order?
Roses Only does not offer tracking or an estimated delivery time. For shipment status, contact the customer service team at +65 6256 1818.
Does Roses Only offer refunds?
Refunds are only provided for non-delivery cases. For quality issues, replacements are offered. Refunds apply to the original payment method, excluding promotional and undeliverable items.
How does Roses Only’s same-day delivery work?
Roses Only offers same-day delivery in Singapore for S$9. Place orders by 5 pm on weekdays or by 12 pm on Saturdays for weekend delivery.
Is priority delivery available for Roses Only?
Yes, priority delivery ensures arrival within two hours of your chosen time slot. This service costs an additional S$34.
How long do Roses Only flowers last?
With proper care, the flowers should last 3 to 5 days. If they wilt within two days despite following care instructions, Roses Only may replace them upon receiving photos.
What is the cancellation policy for Roses Only orders?
Cancellations do not result in refunds, only store credit. You can receive store credit if the cancellation occurs within two days of the scheduled delivery date.