How do I get the Agoda app discount?
Download the Agoda app and make your first booking to receive a 10% discount code. This special offer is available for new users and enhances your savings on your initial reservation.
Can I pay later when booking a property on Agoda?
Yes, Agoda Singapore offers the option to split payments into three interest-free installments with Atome. Pay the first installment at booking and the remaining two payments every 30 days.
How can I accumulate points through the Agoda PointMAX program?
Earn rewards with the Agoda PointMAX program by selecting your preferred loyalty program from 46 partners. Accumulate points with each hotel booking and potentially earn up to 6,000 points. Enhance savings further by using Agoda voucher codes.
How can I create an Agoda account on the website?
Click “Sign In” at the top right corner. At the bottom of the new page, select “Create account.” You can register using Google, Facebook, or Apple ID. You can also sign up with your email by entering your name, email, and password. After you click “Sign Up,” a verification email will be sent to you. Confirm it to activate your account.
What benefits do I get with an Agoda account?
You can manage your bookings in one place. You also have quick access to reviews and account settings. The “My bookings” menu lets you view reservation details anytime. Your account makes booking management and travel planning easier.
How can I view my booking details on Agoda?
Sign in and check the “My bookings” section in your account menu. If you don’t know your sign-in details, use the “My bookings” link in your confirmation email. This link helps you view booking details without logging in.
Can I cancel my Agoda booking online?
Yes, you can cancel your booking on the website or app. Any cancellation fees are set by the property and shown in your policy.
How long will it take for me to receive a refund?
Agoda usually starts processing refunds within 24 to 48 hours. Some refunds may require you to confirm via a cancellation email. The actual time depends on your payment method or bank. The money will appear once your provider clears it.
Does Agoda give me a price guarantee?
Yes, you can use the “Best Price Guarantee.” If you find the same room for the same dates at a lower rate on sites like Booking.com, Trip.com, or Expedia, Agoda may match that price or credit the difference in AgodaCash to your account.
Can I change my booking details on Agoda?
Yes, you can modify booking details through your Agoda account or by contacting customer support. Changes may be subject to availability and additional fees.