How can an order be tracked after purchase?
Orders cannot be tracked directly online, but a tracking link is provided by the delivery partner. This link allows customers to monitor when their parcel will be delivered. Keep an eye on your email for updates.
Why was an order cancelled by American Eagle?
An order may be cancelled due to incomplete payment, high demand for the goods, unsuccessful delivery, or failure to collect the parcel within the 7-day collection period. Always review the order status for updates.
What information is included in the order confirmation email?
The confirmation email includes details such as purchased items and the delivery address. It’s important to review the information to ensure accuracy. Any discrepancies should be addressed promptly with customer support.
What are the delivery options for American Eagle?
Customers can opt for home delivery at E£ 150, or free for orders over E£ 350, with delivery in 1-5 working days. Alternatively, orders can be collected for free from American Eagle branches. Online payment is required for pick-up orders.
How can items be returned or exchanged at American Eagle?
Products can be returned or exchanged within 14 days by visiting any American Eagle store. Damaged items will be refunded or replaced, including delivery charges. Ensure the returned items are in their original condition.
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