How do I return an item to American Eagle?
To return an item, file a return request and ensure the original price tag and invoice are included. The item must be unused and in its original state. Return processing typically takes up to 14 days.
How can I track my American Eagle order?
To track an order, use the tracking number provided after shipping. Visit the tracking portal via the 'track my order' option or use the link sent in the confirmation email. Your order status will then be displayed.
What products does Aerie offer and where can they be purchased?
Aerie, a sub-brand of American Eagle AE, specialises in intimates, apparel, swimwear, and activewear. Explore Aerie's stylish collections through the American Eagle website. Find empowering and positive fashion choices with ease.
What are the delivery options and charges for shopping at American Eagle in Malaysia?
American Eagle offers standard delivery to Malaysia with a RM25 charge, but orders over RM450 qualify for free delivery. Check for available free shipping codes on the website to save on shipping costs. Ensure all details are correct before placing an order, as changes cannot be made afterwards.
Can I change my American Eagle order after placing it?
No, orders cannot be changed or cancelled once they have been placed because processing starts quickly. Check your items, address, and other details carefully before completing your purchase.
Does American Eagle offer product exchanges?
No, American Eagle does not currently offer direct exchanges for purchased items. You can return an eligible item within 30 days and receive a refund according to the return policy.
Where can I check American Eagle clothing sizes?
You can find the American Eagle size guide on the official website. Look for it on product pages or through the links available at the bottom of the website.
How long does American Eagle delivery take?
American Eagle orders usually arrive within 5 to 9 working days. The actual delivery time may depend on your location and other delivery conditions.
Is there a welcome discount for new American Eagle customers?
Yes, new customers can get 15% OFF when they subscribe to American Eagle. Subscribers can also receive special offers and early updates about new arrivals.
Can American Eagle online orders be gift wrapped?
No, gift wrapping and shopping bags are currently not offered for online purchases. If you are sending an order as a gift, you may want to let the person receiving it know.