Is cash on delivery an option for all products on Lazada?
Cash on delivery is available for some products. To check if it's an option for a specific item, visit the product page and select ‘delivery’ to see if COD is offered.
Does Lazada offer express shipping?
Express shipping is available for most items at Lazada. To confirm if it applies to a particular purchase, check the shipping options at checkout. This ensures quicker delivery for eligible orders.
How can the return status be tracked on the Lazada app?
To track a return, open the app and tap ‘Account’, then go to ‘My Orders’ and select ‘Returns & Cancellations’. View the return status by clicking on the relevant option for detailed updates.
What are the return policies for different products on Lazada?
"Lazada offers various return policies based on the item and seller. Orders can be returned within 7 or 14 days, or 15 days for LazMall products. Certain items, like perishables, are non-returnable, while fashion items can be returned if unwanted.
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How long does it take for a refund to be processed on Lazada?
Refunds are processed according to the selected payment method, with the duration varying. Lazada Wallet refunds are completed within 24 hours, while other methods may take longer depending on the bank or payment service.