What is the Shopee free shipping offer?
Shopee’s free shipping program allows customers to receive no-cost deliveries from channels like DHL, Poslaju, J&T Express, and Ninja Van. Eligible products can be found by clicking on the free shipping option on the website.
How do returns and refunds work on Shopee?
Customers can request a return for items that meet Shopee's return policy. Once the seller approves the request, customers can use Shopee's free refund service via Poslaju and receive a refund within 14 days.
What is the cashback voucher offer on Shopee?
Items on Shopee with a cashback label allow customers to use a voucher worth 10% of the product’s value. These vouchers are available on a first-come, first-served basis and can be applied to save more.
How can customers avoid payment delays during Shopee sales?
To prevent payment delays during Shopee sales and campaigns, customers can top up their ShopeePay account. It should be done using online banking, credit or debit cards, or cash payments at 7-Eleven.
How can customers find the latest deals on Shopee?
To find the latest deals and discounts, customers should check Shopee's homepage. Additionally, the ‘Shocking Sale’ section offers items with discounts of up to 99%.