Is creating a KKday account necessary before making a purchase?
Yes, an account is required. Visit the 'Account Settings' on the Help page to sign up.
How can I reset my password?
Click I forgot my password, enter your email, and click Reset my password. Check your inbox for the password reset email to ensure secure access.
How can I designate a trip representative for the booking?
Designate them during the booking process for direct communication if needed.
What currencies does KKday accept?
KKday accepts 17 currencies. You can change the currency for browsing convenience, but currency conversion fees may apply. Refer to your bank for details.
Do most tours include airport pick-up or drop-off service?
Most tours do not include airport pick-up or drop-off service. Check the product page for specific details.
Are refunds available for customers?
Customers are eligible for refunds for reasons like family emergencies or flight disruptions. Required proofs ensure valid claims.
Are promo codes applicable to the entire purchase?
Promo codes apply only to specific items in your cart, not the entire purchase.
How can I earn and use Tokens?
Earn 5000 Tokens for Platinum or 15000 for Diamond membership. Automatic conversion follows.