Samsung Care+ in Singapore : everything you need to know

Accidents can happen to anyone, so we must prepare for such contingencies in advance! Although Samsung's smartphones are built to be durable and long-lasting, they should be protected so that you don't suffer a loss in the event of a mishap.

The Samsung Care+ is intended to provide peace of mind while using your devices, no matter where you are. Your Samsung Galaxy devices are fully covered for 24 months, or roughly two years, against all sorts of damages. You can compare the difference between Samsung Care+ and  < UNK> Samsung local warranty to know < UNK> which one suits you better!  

In addition, Samsung was founded in 1969 by Lee Byung Hyun and is located in South Korea—one of the largest producers of consumer electronic products and semiconductors worldwide. The world leader in the industry, Samsung is considered one of the top ten tech brands worldwide.

Let us dive into the in-depth facts about Samsung Care Plus in Singapore.

For customers who bought a Galaxy smartphone or tablet, Samsung Care Plus is the service to protect their devices against all damages. It secures their devices from all forms of accidental breakage and includes other benefits.

You can find the eligible devices and contact customer services through its official website in Singapore. This protection does not exceed what is provided by the Samsung warranty. Bid adieu to all your concerns and worries with Samsung Care+. You've got to make your choice between:

• Samsung Care plus registration plan for 1 Year Accidental and Liquid Breakage

• Samsung Care+ registration plan for 2 Years Accidental and Liquid Breakage with 1 Year Breakdown.

If an accident occurs, you will receive a personalised door-to-door service. The broken device will be picked up from your doorstep and delivered free of charge once it's fixed. In that way, whenever there is an accident, you save a lot of time and effort going to the service centre.

• Only highly qualified Samsung-authorised service centre technicians will perform repairs.

• Complete repairs for physical damage, breakdowns that result from water leakages or spills of any type and repair defects caused by machinery or manufacturers.

• In case of failure to fix or repair, the device shall be replaced.

• You save 50% on out-of-warranty repairs on cracked screens, liquid damages and cosmetic repairs.  

• If you need customer service help from the Samsung team, call them on their hotline 24 hours a day.

• Exclusively for the Galaxy Z series, only $100 will buy you a one-time screen protection film and replacement of either the main screen or cover screen.

Once we have discussed the perks and coverages of the Samsung Care Plus in Singapore, it's equally crucial to know what is not included and covered in the plan so you can make a well-informed decision. So here goes the list of damages that are not covered by Samsung Care + :

• Intentional damages

• Cosmetic damage

• Damages as a result of normal wear and tear

• Loss of the product

• Pickpocketing or theft of any kind

• Absence of reasonable care

You can buy your plan online or in person from a Samsung store in Singapore. To get it online, visit www.samsung.com and select a plan called "Samsung Care+." You'll only need to add it to your cart.

In the course of your checkout, you can also purchase a new device along with a plan and use the  Samsung promo code for savings. Within 60 days of purchasing your smartphone, you can also avail yourself of the plan. You can do this by signing in with your IMEI number, choosing a device plan, and paying. You're welcome to shop at the Galaxy store. If you want to know the status of your new Galaxy device and how to register for the appropriate Samsung Care+ plan, you will be assisted by a Samsung professional.

Once you have selected the plan, their tech staff will register your device on Samsung's online store after payment. And you’re done!  Your Samsung Care+ plan will be activated, and you'll experience a new Galaxy device with greater peace of mind thanks to your Samsung Care+ plan! Moreover, you can see your coverage status on the Samsung Members app anytime.  

Claiming your benefits is as seamless as it gets if you’re already a member. Visit your nearest Samsung service store and hand over your device. The expert team takes care of the rest, and a 50% discount is applied to your repair service without any additional paperwork. You can also file a claim request online by connecting with customer services. However, the claims must be submitted and reported within 30 days of the incident.