What are the delivery times and shipping costs for Love Bonito?
Deliveries to West Malaysia take 4-8 business days, while East Malaysia requires 6-11 business days. A flat shipping fee of RM20 applies, with free shipping on orders over RM200. For convenience, all deliveries include a tracking number.
What happens if a parcel from Love Bonito is not delivered?
If a parcel remains undelivered after three attempts or 21 days, it is returned to Singapore. Return fees are deducted, and the remaining balance is issued as Store Credit. Redelivery is not available for undelivered parcels.
What is the return policy for online purchases from Love Bonito?
Items must be returned within 30 days of delivery or collection. A valid Order Reference number and a completed returns form are required. Ensure all returns are submitted within the specified timeframe.
Why might a payment fail when shopping with Love Bonito?
Payment may fail due to a dropped internet connection or a rejected card. Ensuring a stable and strong internet connection is recommended for a smooth checkout process. Double-check your card details before proceeding.
How are returns reimbursed by Love Bonito?
Returns are reimbursed as Store Credit, equal to the purchase price, within 8 business days of drop-off. Cash refunds are not provided, and delivery fees are non-refundable. Ensure to consider these conditions before returning items.