How long does it take for Foreo to ship products?
Products are shipped within one working day after the order is placed. Delivery is completed within 3-5 working days after shipment.
How are Foreo delivery charges calculated?
Delivery charges depend on the customer's shipping address. Shipping fees can be checked on the checkout page.
How will I know my Foreo order has been shipped?
After completing your order, you will receive a confirmation email. Once shipped, you will get another email with the tracking number and delivery details.
Can I cancel my Foreo order?
Orders can be cancelled if payment has not been made. Cancellations are also possible if the order hasn't shipped. Once the confirmation email is received, cancellation is not allowed.
What does the Foreo warranty cover?
Foreo offers a 2-year warranty from the original purchase date, covering manufacturing defects or material issues from normal use. Items will be replaced for free if covered by the warranty.
How do I activate the Foreo warranty?
Activate the warranty by registering the product. Use the number on the Foreo Magnetic Scratch Card.
Can I return Foreo products if I'm not satisfied?
Yes, customers can return products within 14 days of delivery for a full refund. Returned goods must be unopened and in the same condition as received.