With a focus on client welfare, the brand collaborates with insurance providers to offer tailored coverage and comprehensive support.
Flexible payment plans are available, including full payment or 0% interest instalments over ten months, using credit or debit cards.
The brand offers continuous after-sales service and assistance with claims, ensuring ongoing support throughout the insurance journey.
Direct Asia places a strong emphasis on client welfare by collaborating closely with insurance providers. This collaboration ensures comprehensive support and customised coverage tailored to each client's specific needs. The brand is committed to personalised assistance, providing a smooth and stress-free insurance experience. By focusing on customer service, the brand guarantees that each client receives dedicated attention and customised solutions.
After purchasing an insurance policy, customers can expect to receive their original policy documents within 14 business days. Direct Asia offers flexible payment options, including full payment or 0% interest instalments spread over ten months. Customers can use credit and debit cards for these payments without restrictions on credit limits. This flexibility allows clients to manage their financial commitments conveniently while securing the necessary coverage.
A 12-month guarantee on all claim work further boosts customer confidence, reflecting the quality and reliability of the services offered. This guarantee is especially valuable during emergencies, reassuring clients of prompt and effective support. The broker commits to arriving at the scene within 30 minutes, ensuring timely assistance when it is most needed. Such swift response times are a key aspect of the Direct Asia's comprehensive customer service.
Additionally, Direct Asia provides long-term support to policyholders throughout their insurance journey. This includes continuous after-sales service and assistance with claims, ensuring clients are well-supported for the duration of their policy. The brand's dedication to building lasting relationships with customers is evident in its commitment to providing ongoing support and care. This approach ensures client satisfaction, builds reliability, and provides peace of mind throughout the insurance process.