Lazada features exclusive collections such as international fashion trends from Taobao, groceries and household supplies with RedMart, and authentic branded products through LazMall. These collections offer customers unique shopping experiences with access to global brands.
Lazada partners with reliable logistics providers like Singapore Post, Ninja Van, CJ Logistics, and J&T Express to ensure quick and efficient delivery. Customers can choose from different delivery options, including postal mail, standard delivery, and priority delivery, tailored to their needs.
To help customers save on their purchases, Lazada provides various promo codes and vouchers. Users can apply these codes during checkout for discounts and cashback, making shopping more affordable.
Maximilian Bittner founded Lazada in 2012 with the support of Rocket Internet. Operating in six major Southeast Asian markets, including Singapore, Indonesia, Malaysia, the Philippines, Thailand, and Vietnam, it has established a strong presence in the region. In 2016, Alibaba Group became its parent company, further enhancing their capabilities and reach.
They offer a diverse collection of international fashion and trends through its Taobao collection, providing customers access to a wide range of stylish apparel. Groceries and household supplies are conveniently available via RedMart, while LazMall offers 100% authentic branded products. Customers can enjoy shopping at budget-friendly prices by using Lazada voucher codes for added savings.
The platform provides an extensive selection of retail products across various categories, including electronics, home appliances, fashion, health and beauty, sports, and automotive. In addition to these categories, they also offers top-up and lifestyle products, as well as vouchers for different services. This comprehensive range ensures that Lazada can meet the diverse needs of its customers.
Efficient delivery services are a key aspect of their offerings. Partnering with top logistics providers such as Singapore Post, Ninja Van, CJ Logistics, and J&T Express, Lazada ensures quick and reliable delivery of products. Customers can choose from postal mail, standard delivery, and priority delivery options, making it easy to receive orders on time.
Lazada's customer service is designed to support its global reach and ensure the authenticity of products. Customers can connect with the customer service team through various channels, including a hotline, live chat, and a help centre. These services provide real-time assistance and help resolve inquiries efficiently.
Customers can easily return products if unsatisfied, thanks to Lazada's simple return and cancellation policies. The return and refund process is straightforward, ensuring a hassle-free experience. Additionally, the platform provides convenient payment methods, including major credit cards and Lazada Wallet, offering secure transactions.
