Can Yoox be followed on social media?
Yes, Yoox is on Facebook, Twitter, Instagram, and YouTube for updates and solutions to queries. Follow them on these platforms for the latest news and assistance.
What is the Dream Box section?
The Dream Box section lists your favorite items for future purchases. You must be a registered customer to access Dream Box.
Is there a Yoox mobile application?
Yes, the Yoox app is available on Google Play and the App Store. Download it for app discounts and convenient shopping. Enjoy exclusive benefits as an app user.
Are there additional charges at checkout?
No, the total bill includes all local taxes and duties. These are detailed on the final checkout page.
How can one track their order?
To know the status of your parcel, enter your order number under the 'Track Your Order' tab on the Home page. This will provide real-time updates on your delivery.
How much is the delivery fee?
Delivery costs USD26,00 (₱1,265.52). Shop more to get voucher codes like the Yoox free shipping code for extensive savings.
What is Yoox's return policy?
Order online and return items within 30 days if not satisfied. Returned goods must be unused, with all tags in the original packaging. Fill out the online form to request returns and follow the instructions.
How are refunds processed?
Refunds are made to the original payment method after product inspection. Read the terms and conditions for detailed information.